This page explains how TapSafe Vehicle orders are dispatched and delivered.
Delivery charge: Free
Delivery area: United Kingdom only
Dispatch target: Within 1–2 working days
Typical delivery after dispatch: Approximately 2–4 working days
TapSafe Vehicle currently accepts orders for delivery to UK addresses only. We do not currently offer international delivery.
We aim to dispatch in-stock orders within 1–2 working days after an order has been successfully placed and payment received. Working days normally exclude Saturdays, Sundays and UK bank holidays.
After dispatch, standard UK delivery will normally take approximately 2–4 working days. Delivery estimates are not guaranteed and may be affected by courier delays, severe weather, public holidays or circumstances outside our reasonable control.
Unless a different delivery period has been agreed with you, we will deliver your goods without undue delay and within the period required by applicable UK consumer law.
TapSafe Vehicle may use different UK delivery providers depending on availability, destination and operational requirements. Where tracking information is available, it may be provided with your dispatch information.
Please check your delivery address carefully. If you notice an error, contact [email protected] as soon as possible. If the order has already been dispatched, we may not be able to change the address.
If your order has not arrived within the expected delivery period, contact us with your order details. We will check the available delivery information and help investigate the shipment.
If your TapSafe product arrives damaged, contact us as soon as reasonably possible with your order details and information about the damage. Your statutory rights regarding faulty or damaged goods are not affected.
For delivery questions, email [email protected] or visit our Contact & Support page.